Effective Date: July 20, 2025

Welcome to Perbelo.com! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any manner. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the laws of Bangladesh, including the Information and Communication Technology (ICT) Act 2006.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use Perbelo.com.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing and Shipping Address

  • Payment Information (processed securely via payment gateways)

  • National ID or other verification information (if required for certain transactions)

b. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Browsing Behavior on our website

c. Information from Third Parties

We may receive information about you from third-party services such as payment gateways, delivery services, and marketing partners.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To send order confirmations, delivery updates, and notifications

  • To personalize your shopping experience

  • To improve our website, services, and products

  • To send promotional offers and newsletters (with your consent)

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

a. Service Providers

We may share information with:

  • Courier and logistics companies for order delivery

  • Payment processors for transaction handling

  • IT service providers for website maintenance and security

b. Legal Compliance

We may disclose your information to law enforcement or regulatory authorities if required by law.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement robust security measures to protect your personal information:

  • SSL encryption for data transmission

  • Secure payment gateways

  • Regular security audits and updates

  • Access controls and authentication mechanisms

Despite our efforts, no data transmission over the internet is completely secure. We encourage you to keep your account credentials confidential.

6. Your Rights

As a user in Bangladesh, you have the following rights regarding your data:

  • Right to access your personal information

  • Right to request correction of inaccurate data

  • Right to request deletion of your personal information

  • Right to withdraw consent for marketing communications

To exercise these rights, please contact us at support@perbelo.com.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, including:

  • Remembering your preferences

  • Tracking site usage for analytics

  • Delivering targeted advertisements

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Perbelo.com does not knowingly collect personal information from children under the age of 18. If we learn that we have collected such data inadvertently, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we do, the updated policy will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Perbelo.com Email: support@perbelo.com Phone: +8801922-764628 Address: Khulna, Bangladesh

Thank you for trusting Perbelo.com. Your privacy is important to us, and we are committed to safeguarding your personal information.

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